Privacy Policy

1. Introduction

Welcome to CommuAI ("we," "our," or "us"). Your privacy is critically important to us. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our website, applications, tools, and services (collectively, the "Services").

By accessing or using CommuAI, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Services.

2. Information We Collect

We collect several types of information to provide and improve our Services:

2.1 Personal Information

• Full name
• Email address
• Profile picture (if applicable)
• Job title or role (if submitted)
• Company or organization (optional)

2.2 Community-Related Data

• Group names, identifiers, and channels
• Messages, content, and sentiment (used for analysis, not stored permanently)
• Community engagement data and analytics

2.3 Usage and Technical Data

• IP address
• Device information
• Browser type and version
• Operating system
• Access times and dates
• Clickstream data

2.4 Third-Party API Data

• Information collected from integrated APIs (e.g., OpenAI, Discord, Telegram)
• May include user activity, engagement logs, content metadata

3. How We Use Information

We use your information to:

• Provide, maintain, and improve our Services
• Personalize your experience
• Monitor community health and engagement
• Perform analytics and machine learning operations
• Communicate with users regarding service updates
• Enforce our policies and comply with legal obligations

4. Sharing and Disclosure of Data

We only share information with third parties under the following circumstances:

• With service providers under confidentiality agreements (e.g., cloud storage, email platforms)
• With API providers as part of service functionality
• If required by law, regulation, or legal process
• In connection with a merger, acquisition, or sale of assets

We do not sell your personal data to advertisers or marketers.

5. Data Retention

We retain information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When we no longer need the data, we securely delete it.

6. Data Security

• Data encryption in transit and at rest
• Role-based access control
• Firewalls, DDoS protection, and regular security audits
• Incident response protocols

7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal information
• Request correction or deletion
• Object to processing
• Withdraw consent
• Lodge a complaint with a data protection authority

8. International Transfers

Data may be processed outside your country, where privacy laws may be different. By using our Services, you consent to such transfers.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions or concerns, contact us at: support@commuai.tech